Cloudgate Terms of Service

Last updated: 01 September 2025

Agreement to Our Legal Terms

We are Cloudgate.dev LLC (“Company,” “we,” “us,” “our”), a company registered in the United States (Delaware). We operate the platform Cloudgate (the “Platform”) and related products and services that refer or link to these legal terms (collectively, the “Services”). You can contact us at [email protected].

These Terms of Service (the “Terms”) constitute a legally binding agreement between you (“you” or “User”) and Cloudgate.dev LLC governing your access to and use of the Services. BY ACCESSING OR USING THE SERVICES YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT ACCESS OR USE THE SERVICES.

Supplemental terms or policies (including our Privacy Policy) may apply and are incorporated by reference. We may update these Terms from time to time by changing the “Last updated” date. Your continued use of the Services after changes are posted constitutes acceptance of the updated Terms.

The Services are intended for users at least 13 years of age. If you are a minor in your jurisdiction, you must have your parent or legal guardian read and agree to these Terms and supervise your use.

Our Services

The information and features available through the Services are not intended for distribution or use in any jurisdiction where such distribution or use would be contrary to law or would subject us to registration within that jurisdiction. You are responsible for compliance with local laws as they apply to you.

The Services are not designed to comply with industry-specific regulations (e.g., HIPAA, FISMA, GLBA). If your use would be subject to such laws, you must not use the Services for that purpose.

Intellectual Property Rights

We own or license all rights in the Services, including source code, databases, functionality, software, website design, audio, video, text, photographs, graphics, and other materials (collectively, the “Content”), and all trademarks, service marks, and logos (the “Marks”). The Content and Marks are provided “as is” for your personal, non-commercial use or internal business purpose only.

Subject to your compliance with these Terms (including “Prohibited Activities”), we grant you a non-exclusive, non-transferable, revocable license to (i) access and use the Services and (ii) download or print a reasonable number of pages of the Content for your internal use. Except as expressly permitted, you may not copy, reproduce, aggregate, republish, upload, post, publicly display, encode, translate, transmit, distribute, sell, license, or otherwise exploit the Services, Content, or Marks without our prior written permission.

User Representations

By using the Services, you represent and warrant that: (1) all registration information you submit is true, accurate, and complete and you will keep it updated; (2) you have the legal capacity and agree to comply with these Terms; (3) you are not under age 13; (4) if a minor, you have parental permission; (5) you will not access the Services via automated or non-human means (bot, script, etc.); (6) you will not use the Services for illegal or unauthorized purposes; and (7) your use complies with all applicable laws and regulations.

User Registration

You may need to register for an account to use certain features. You must keep your credentials confidential and are responsible for all activities under your account. We may reclaim or change a username that is inappropriate, obscene, or otherwise objectionable in our discretion.

Prohibited Activities

You agree not to: (a) systematically retrieve data to build a database or directory without our written consent; (b) trick or mislead us or other users; (c) circumvent or interfere with security-related features; (d) disparage or harm us or the Services; (e) use information from the Services to harass, abuse, or harm another person; (f) misuse support channels or submit false reports; (g) violate laws; (h) engage in unauthorized framing/linking; (i) upload/transmit malware, spam, or materials interfering with others’ use; (j) use automated tools (scrapers, robots) without permission; (k) remove proprietary notices; (l) impersonate another person or user; (m) deploy passive data collection mechanisms without disclosure and consent where required; (n) interfere with networks or impose undue burden; (o) harass or threaten our staff; (p) bypass access controls; (q) copy or adapt software code; (r) reverse engineer except as permitted by law; (s) launch or distribute automated systems without authorization; (t) use a buying or purchasing agent; (u) collect users’ information for unsolicited email; (v) create accounts by automated means or under false pretenses; or (w) use the Services to compete with us or for any revenue-generating endeavor not authorized by us.

User Feedback and Submitted Materials

The Services do not offer public posting forums. You may provide us questions, comments, ideas, suggestions, or other materials (“Feedback”). You agree we may use Feedback for any lawful purpose without compensation, and you waive any claim based on our use of the Feedback. You represent you have the rights to provide any Feedback you submit.

Mobile Application License (if applicable)

If you access the Services via a mobile app, we grant you a revocable, non-exclusive, non-transferable, limited license to install and use the app on devices you own or control, solely to access the Services. You must not: reverse engineer, modify, translate, or create derivative works of the app; violate laws; remove proprietary notices; use the app for revenue-generating activities not intended; make the app available for simultaneous use by multiple devices; or use our IP to develop competing apps, accessories, or devices. App Distributor terms (Apple App Store/Google Play) also apply.

Third-Party Accounts & Social Logins (if applicable)

You may link third-party accounts (e.g., Google). By enabling such connections, you authorize us to access and store content and information from those accounts consistent with your settings and our Privacy Policy. You can disconnect at any time via settings or by contacting us. Your relationships with third-party providers are governed by their terms.

Subscriptions; Billing & Automatic Renewal (if applicable)

Some Services may be offered on a paid subscription basis. If you enroll in a paid plan, you authorize us (and our payment processor) to charge your chosen payment method on a recurring basis (e.g., monthly or annually) at the then-current rate until you cancel. Automatic Renewal: Your subscription will automatically renew at the end of each term unless you cancel before renewal. You can cancel at any time in your account settings or by contacting [email protected]. Fees are non-refundable except where required by law or expressly stated otherwise. We may change pricing on prior notice where required by law.

Service Management

We may monitor the Services for violations, take legal action, refuse or restrict access to any user or content, remove or disable files or content that are excessive or burdensome to our systems, and otherwise manage the Services to protect our rights and ensure proper operation.

Privacy Policy

We care about data privacy and security. Please review our Privacy Policy, which explains how we collect, use, and share information about you. By using the Services, you consent to the practices described there. The Services are hosted in the United States. If you access the Services from another region with different laws, you understand your data may be transferred to and processed in the United States.

Term and Termination

These Terms remain in effect while you use the Services. We may, in our sole discretion and without notice, terminate or suspend your access (including blocking IP addresses) for any reason, including breach of these Terms or applicable laws. If we terminate or suspend your account, you are prohibited from registering and creating a new account under your name or a third party’s name. We may also pursue appropriate legal remedies.

Modifications and Interruptions

We may change, modify, or remove the contents of the Services at any time without notice. We are not obligated to update information on the Services. We do not guarantee the Services will be available at all times; interruptions may occur due to maintenance, failures, or events beyond our control. We are not liable for any loss or inconvenience caused by downtime. Nothing herein obligates us to maintain or deliver corrections, updates, or releases.

Governing Law

These Terms and any disputes arising out of or relating to them or the Services are governed by the laws of the State of Delaware, USA, without regard to its conflict of laws rules.

Dispute Resolution; Venue

The state and federal courts located in New Castle County, Delaware shall have exclusive jurisdiction and venue over any dispute arising out of or relating to these Terms or the Services, and each party consents to the personal jurisdiction of such courts. Notwithstanding the foregoing, we may seek injunctive or equitable relief in any court of competent jurisdiction to protect our intellectual property or confidential information.

Corrections

The Services may contain typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors and to change or update information at any time without prior notice.

Disclaimer

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE ACCURATE, COMPLETE, RELIABLE, CURRENT, SECURE, UNINTERRUPTED, OR ERROR-FREE.

Limitations of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES (INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF DATA), EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNT PAID BY YOU TO US FOR THE SERVICES IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED BY LAW (E.G., LIABILITY FOR FRAUD, WILLFUL MISCONDUCT, OR BODILY INJURY CAUSED BY NEGLIGENCE IN JURISDICTIONS WHERE SUCH LIMITATIONS ARE NOT PERMITTED).

Indemnification

You agree to defend, indemnify, and hold harmless us and our affiliates, officers, agents, partners, and employees from and against any losses, damages, liabilities, claims, or demands (including reasonable attorneys’ fees) arising out of or related to: (1) your use of the Services; (2) your breach of these Terms; (3) your violation of third-party rights; or (4) your misuse of the Services. We may assume exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with our defense.

User Data

We may maintain certain data transmitted to the Services for purposes of operating the Services and account management as described in our Privacy Policy. You are solely responsible for backing up your data. We are not liable for loss or corruption of data in connection with the Services.

Electronic Communications, Transactions, and Signatures

Visiting the Services, emailing us, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing. YOU AGREE TO THE USE OF ELECTRONIC SIGNATURES AND RECORDS FOR TRANSACTIONS INITIATED OR COMPLETED VIA THE SERVICES.

California Users and Residents

If any complaint with us is not satisfactorily resolved, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

Force Majeure

We will not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including acts of God, labor disputes, internet failures, utility failures, cyberattacks, governmental actions, war, terrorism, pandemics, epidemics, or natural disasters.

Miscellaneous

These Terms, together with any policies posted on the Services, constitute the entire agreement between you and us regarding the Services. Our failure to enforce any provision is not a waiver. If any provision is held unlawful, void, or unenforceable, that provision is deemed severable and does not affect the validity of remaining provisions. We may assign our rights and obligations at any time. No agency, partnership, joint venture, or employment relationship is created by your use of the Services. These Terms will not be construed against us as drafter.

Contact Us

For questions or to resolve a complaint about the Services, contact us:
📧 Email: [email protected]
📍 Address: 4570, 1007 N Orange St, 4th Floor, Wilmington, DE, New Castle, US, 19801