Cloudgate Privacy Policy

Last updated: 01 September 2025

Cloudgate collects your personal data only for the purpose of providing and improving our services. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Application or Website. It also explains your rights under privacy laws such as GDPR and CCPA. By using Cloudgate, you agree to the practices described in this Privacy Policy.

Interpretation and Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Application means the Cloudgate software program provided by us on any device.
Business (CCPA) refers to Cloudgate.dev LLC, the legal entity that determines the purposes and means of processing Consumers’ personal information and that does business in the State of California.
Company (referred to as either “the Company”, “We”, “Us” or “Our”) refers to Cloudgate.dev LLC. For the purpose of the GDPR, the Company is the Data Controller.
Consumer (CCPA) means a natural person who is a California resident, as defined by law.
Cookies are small files placed on Your device for purposes such as authentication and analytics.
Country refers to: United States.
Data Controller (GDPR) refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Do Not Track (DNT) refers to browser signals intended to limit tracking. Cloudgate does not currently respond to DNT signals.
Personal Data is any information that relates to an identified or identifiable individual. For GDPR, this includes identifiers (name, email, IP, online IDs) and factors specific to identity. For CCPA, this includes information that identifies, relates to, or could reasonably be linked with you.
Sale (CCPA) means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating a Consumer’s Personal Information to another business or a third party for monetary or other valuable consideration.
Service refers to the Application and/or the Website.
Service Provider means any natural or legal person who processes data on behalf of the Company (e.g., hosting, analytics, payments). For GDPR, Service Providers are Data Processors.
Third-party Social Media Service refers to any website or social network through which a user can log in or create an account to use the Service.
Usage Data refers to data collected automatically, generated by the use of the Service or from the Service infrastructure itself (e.g., page views, session duration).
Website refers to the Cloudgate website, accessible from https://cloudgate.dev
You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Under GDPR, You can be referred to as the Data Subject or User.

Types of Data Collected

Account Information: When you register, we collect name, email, and authentication details to provide account access and track progress.
Progress Data: Stored to allow you to track and recover your workflow progress across devices.
Usage Data: May include IP address, browser type, device identifiers, pages visited, and session duration for security and performance.
Cookies & Similar Tech: Used primarily for login sessions and basic analytics (if enabled). You can control cookies via your browser settings.

We do not access nor collect keystrokes from your keyboard. Everything you type in your own applications remains on your device.

Google API Disclosure

Cloudgate uses Google APIs (e.g., Google Sign-In and Google Drive integration) to make account creation/login and file access easier. Cloudgate’s use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Use of Your Personal Data

Cloudgate may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor usage and ensure security;
• To manage your Account and authentication;
• To perform a contract (purchases or other agreements with us);
• To contact you regarding updates, security alerts, and administrative messages;
• To send optional newsletters or marketing (you may opt out at any time);
• To manage and respond to your requests and support tickets;
• For analytics to improve our Service, products, and user experience;
• For fraud prevention, security, and legal compliance;
• For business transfers (e.g., merger or acquisition), with prior notice to you where required.

Cloudgate does not sell your Personal Information.

Sharing of Your Personal Data

We may share your Personal Data only in these situations:

• Service Providers: Hosting, analytics, payments, email delivery (under contract, limited to necessary purposes).
• Business Transfers: In connection with a merger, acquisition, or sale of assets; we will notify you via email or prominent notice if your data is transferred.
• Affiliates and Business Partners: Only where they are bound to honor this Privacy Policy.
• Legal Requirements: Where required to comply with law, regulation, or valid legal process.
• With Your Consent: For any other purpose you authorize.

Retention of Data

• Account Data: Retained until you delete your account or the account becomes inactive per our data retention schedule.
• Usage Data: Retained for a minimum of 3 months for analytics and security, unless a longer period is required by law or for legitimate business needs.
• Certain records may be kept longer to comply with legal obligations, resolve disputes, and enforce agreements.

Data Security

We store Personal Data on secure servers located in the United States. We use industry-standard safeguards, including encryption in transit and at rest, access controls, and regular security reviews. However, no online service can be guaranteed 100% secure.

Your Rights

GDPR (EU/EEA): You may request access, correction, deletion, restriction or objection to processing, and data portability. You may withdraw consent at any time where processing is based on consent.

CCPA (California): You have the right to know what we collect and why, to access and delete Personal Information, and to be free from discrimination for exercising your rights. Cloudgate does not sell Personal Information.

To exercise rights, contact us at [email protected]. We may need to verify your identity before responding.

Account Deactivation & Deletion

You may deactivate your account in settings (if available). You may also request deletion by emailing [email protected]. Once deleted, your data may not be recoverable.

Children’s Privacy

Cloudgate does not knowingly collect Personal Data from children under the age of 13. If you believe a child has provided us with Personal Data, please contact us and we will promptly delete it.

International Data Transfers

If you access Cloudgate from outside the United States, your data may be transferred to and processed in the U.S. or other jurisdictions. For EU/EEA users, when applicable, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs).

Cookies and “Do Not Track”

We use cookies primarily for authentication and to improve the Service (e.g., performance, preferences, basic analytics). You can manage cookies through your browser settings. Cloudgate does not currently respond to browser “Do Not Track” signals.

Do Not Sell My Personal Information

We do not sell Personal Information. If you have questions about how your information is shared, contact us at [email protected].

Links to Third-Party Sites

Our Service may contain links to other websites. We are not responsible for the content or privacy practices of those websites. Please review their privacy policies.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a prominent notice on our Website.

Contact Us

If you have questions about this Privacy Policy or your data rights, please contact:
📧 Email: [email protected]
📍 Address: 4570, 1007 N Orange St. 4th Floor , Wilmington, DE, New Castle, US, 19801